Cookie Policy
Last Updated: July 19, 2026
1. Introduction
This Cookie Policy explains how Relvara, operated by Zensen Media LTD, and the agent websites we host on our customers' behalf use cookies and similar storage technologies (such as local storage and pixels). It describes the categories we use, the specific cookies and storage involved, and how you can control them. It supplements our Privacy Policy.
2. What Are Cookies and Similar Technologies?
Cookies are small text files stored on your device when you visit a website. Similar technologies — including browser local storage and tracking pixels — perform comparable functions. We use both first-party storage (set by Relvara) and, where you consent, third-party storage (set by providers such as analytics and advertising services).
3. Categories We Use
- Essential — Required for the site to work, including authentication, session management, security, and remembering your privacy choices. These cannot be switched off through the banner.
- Functional — Enable enhanced features on hosted agent websites, such as recognizing returning visitors so saved searches and saved properties work.
- Analytics — Help us understand how the site is used so we can improve it. Loaded only with your consent.
- Advertising — On hosted agent websites where the site owner enables retargeting, support ad measurement and remarketing. Loaded only with your consent and suppressed when a Global Privacy Control (GPC) signal is present.
4. Cookies & Storage We Use
The table below lists the main cookies and storage used across relvara.ai and the agent websites we host. Some entries (marked "agent sites") appear only on hosted agent websites and only where that site's owner has enabled the relevant feature.
| Cookie / Storage | Category | Purpose | Duration |
|---|---|---|---|
| Supabase auth cookies (sb-*) | Essential | Keep you signed in and maintain your authenticated session on relvara.ai and the dashboard. | Session / until token expiry |
| rv_consent | Essential | Stores your cookie and privacy choices so we can remember and honor them on future visits. | 1 year |
| OAuth state / nonce cookies | Essential | Protect sign-in and account-connection flows against cross-site request forgery (CSRF). | Short-lived (minutes) |
| Sentry error-monitoring | Essential | Capture diagnostic information when something goes wrong so we can keep the Service reliable and secure. | Session / short-lived |
| idx_session_id (agent sites) | Functional | Identifies a returning visitor on a hosted agent website so activity tracking and features like saved searches and saved properties work. | 1 year |
| idx_view_count (agent sites) | Functional | Counts property views to power view limits and gating on hosted agent websites. | 1 year |
| Google Analytics (_ga, _ga_*) | Analytics | Measures site usage and traffic to help us understand and improve the experience. Loaded only if you consent. | Up to 2 years (consent-gated) |
| Meta Pixel / Google remarketing (agent sites) | Advertising | On hosted agent websites where the site owner enables retargeting, supports ad measurement and remarketing. Loaded only with consent and suppressed when a Global Privacy Control (GPC) signal is present. | Varies by provider (consent-gated, GPC-suppressed) |
5. Your Choices
Cookie banner
When you first visit, a cookie banner lets you accept or decline non-essential categories (functional, analytics, and advertising). Essential cookies are always on because the site cannot function without them. You can change your choices at any time on our privacy choices page.
Global Privacy Control (GPC)
We honor the Global Privacy Control signal. If your browser or extension sends a GPC signal, we treat it as an opt-out of "sale," "sharing," and targeted advertising, and advertising cookies are suppressed.
Browser controls
Most browsers let you block or delete cookies through their settings. Note that blocking essential cookies may prevent parts of the Service from working. Refer to your browser's help pages for instructions.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or in legal requirements. When we do, we will update the "Last Updated" date above.
7. Contact Us
Questions about this Cookie Policy or our use of cookies? Contact privacy@relvara.ai. See also our Privacy Policy and privacy choices page.